Despite the hilarity of poking fun at recent issues with Apple Maps, it appears around 74% of US users haven’t been affected by poor software performance.
A survey published by tech website, Electronista, found 50% of those questioned had experienced no problems, almost 24% said the software was adequate for their requirements, and a further 17.2% said initial issues were not a deal breaker as Apple are typically reliable in terms of bug fixing. Only 5.6% of survey participants said the performance of Apple Maps could negatively affect their future buying habits.
This is all splendid news for iOS users in the US. But while Apple have thrown up their hands and admitted to not having the strongest mapping software around, despite marketing promises, it’s here in the UK and the rest of the world users have been most detrimentally affected.
Main issues include lack of local information etc, but there are plenty of other bugs that had either slipped by Apple’s usually eagle-eyed teams or been played down as minor glitches and released anyway. All new software ships with a few bugs, but do we buy Apple’s excuses?
The mapping software description on Apple’s website recently changed from
“…the most beautiful, powerful mapping service ever.”
To the decidedly more vague,
“All in a beautiful vector-based interface that scales and zooms with ease.”
The continuing paragraph even urges users to download alternative apps like MapQuest, Bing, Waze, Nokia Maps and Google.
Maybe the bottom line is that we’re not used to Apple promising things they can’t deliver. Fans looking to sell iPads or iPhones to update to the newest device will likely still be pleased with their decision, but for users outside the US, Apple Maps could become simply the next Siri – unsuccessful and unpopular thanks to total disregard of users outside the US. Siri updates to make the software compatible with local information outside the US, have been on the cards for over a year but are yet to appear.