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Contact Us

 

Email:

If you just want to stop by and… sayhello@money4machines.co.uk

 

If you have any query regarding an order then drop us an email on customercare@money4machines.co.uk.

 

Want to speak to the man at the top as you don't feel anyone else will do? Money4Machines founder and Managing Director can be contacted at pete@money4machines.co.uk

Phone:

Got something you would like to sell? 0871 873 2575 and follow the instructions from the nice lady!

 

Are you a customer who has a query? We have dedicated customer services lines open between 9am - 4.30pm Monday - Friday which can be reached on 0800 612 2610

Post:

We send the address for you to return your machine to you with your freepost envelope. However, if you just cannot wait for the envelope and want to send your item to us (once you have had an offer accepted and confirmed, naturally!) then please send it to this address. 

You MUST include your order number or we will not be able to confirm receipt of your machine.


M4M
Stone Mill, Court Street
TROWBRIDGE
BA14 8BU

If you want to post your phone to us then please go through the process in 'how it works' and ensure your sale is logged with us before sending, otherwise we cannot trace you as the owner and you'll have to wait before getting your cash.

5

Manual Sales

Please select your category of device below and complete the form in as much detail as possible.

 

Make:
Model:
Condition:

Boxed:
With instructions?:
Accessories / Additional info:
First name:
Surname:
Email :
 
Make:
Model:
Serial number
Condition:

Boxed:
With instructions?:
Accessories / Additional info:
First name:
Surname:
Email :
 
Make:
Model:
Serial number:
Condition:

Boxed:
With instructions?:
Accessories / Lenses / Additional info:
First name:
Surname:
Email :
 
Make:
Model:
Serial number
Condition:

Boxed:
With instructions?:
Accessories / Additional info:
(Please note, we do not accept games with consoles)
First name:
Surname:
Email :
 
Make:
Model:
Screen size:
Serial number
Year purchased:
Condition:

Boxed:
With instructions?:
Accessories / Additional info:
First name:
Surname:
Email :
 
Make:
Model:
Screen size:
Serial number:
Processor type:
Processor speed:
Hard drive size:
Graphics card:
Memory onboard:
Memory capacity available:
Additional drives (DVD/DVDRW)
Network card:
Year purchased:
Condition:

Boxed:
With instructions?:
Accessories / Additional info:
First name:
Surname:
Email :
 
Type of Machine
Make:
Model:
Condition:

Boxed:
With instructions?:
Accessories / Additional info:
First name:
Surname:
Email :
 
For the machine to be new it must meet the working definition (see below) along with the following: 
  1. The machine must be completely unused. Past use will be detectable.
  2. Any screen seal must still be intact.
  3. There must be no marking or damage whatsoever to the machine.
  4. The machine must be provided in all original packaging with instructions and all standard accessories in the same condition described immediately above.
  5. The serial number / IMEI must match both the box and the machine


The definition of ‘working’ is as follows:

  1. The machine turns on and boots to start-up screen using on / off button.
  2. All PIN and/or password locks must be removed or deactivated.
  3. Once the machine has been started via the above method it is fully functional for all purposes for which it was originally designed to be used.
  4. There are no cracks to the screen or any other part of the machine.
  5. All batteries, chargers and leads provided to make the machine fully functional beyond the immediate term must be included along with all accessories required for normal use.
  6. For all machines with internal batteries that are not easily replaceable by a novice user, the stand by battery life must be a minimum of three days. 
  7. For all machines with internal batteries that are not easily replaceable by a novice user, the active battery life must be a minimum of three hours.
  8. The machine must have no water damage.
  9. The machine must have no damage whatsoever beyond general wear and tear.  This includes but is not limited to: no major scratches, no dead pixels, no screen bleeding, touch screen fully operational, manufacturing seal not tampered with.  If you are still unsure of what constitutes general wear and tear and whether any damage to your machine falls within these bounds, you should contact Money4machines before sending the item.

 

The definition of ‘working’ is as follows:

  1. The machine turns on and boots to start-up screen using on / off button.
  2. All PIN and/or password locks must be removed or deactivated.
  3. Once the machine has been started via the above method it is fully functional for all purposes for which it was originally designed to be used.
  4. There are no cracks to the gadget. For cameras there must be no scratches to the lens / screen. If an item is cracked or smashed a revised offer will be made.
  5. All batteries provided to make the machine fully functional beyond the immediate term must be included along with all accessories required for normal use.
  6. For all machines with internal batteries that are not easily replaceable by a novice user, the stand by battery life must be a minimum of 24 hours. 
  7. For all machines with internal batteries that are not easily replaceable by a novice user, the active battery life must be a minimum of three hours.
  8. The machine must have no water damage.
  9. The machine must have no damage whatsoever beyond general wear and tear.  This includes but is not limited to: no dead pixels, no screen bleeding, touch screen fully operational, manufacturing seal not tampered with.  If you are still unsure of what constitutes general wear and tear and whether any damage to your machine falls within these bounds, you should contact Money4machines before sending the item. Offers may be adjusted if the terms are breached. Offers may be withdrawn if damage is beyond standard repair

If we consider your machine to be functionally broken, we reserve the right to insist on return it at your cost. 

If your machine is suffering more wear and tear than we deem general wear and tear we may make you another offer or return your machine. If the machine is in clear breach of the above definition that we deem an offer cannot be made then we will request postage and administration costs are covered for the return of the handset.

We have paid over 95% of our customers the full amount for their machines